Google Is Updating Its Customer Match Policy
Google is updating its Customer Match policy with several key changes aimed at enhancing user privacy and experience. These updates bring new requirements for advertisers to follow, ensuring that Google maintains its commitment to protecting user data. Here’s a breakdown of the main updates and what they mean for advertisers:
Key Changes in the Customer Match Policy
Explicit Consent Requirement:
One of the most significant updates to the Google Customer Match policy is the requirement for advertisers to secure explicit consent from users before collecting their data. This update aligns with broader global privacy standards such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). Advertisers must ensure that all personal data used in Customer Match campaigns comes with clear, verifiable consent. This will enhance the transparency and trust between users and advertisers, reinforcing Google’s dedication to customer data privacy.
540-Day Cap on Customer Match Lists:
Starting on April 7, 2025, Google will impose a cap of 540 days on the duration of Customer Match lists. This change will require advertisers to refresh their data regularly to maintain the effectiveness of their targeting and ensure that campaigns are running on the most up-to-date user information. Advertisers must stay on top of their data management processes to avoid losing valuable customer segments. This move is designed to increase the relevance and efficiency of Google Ads targeting strategies, reducing wasted spend and improving campaign outcomes.
Restrictions on Sensitive Data:
To further protect users’ privacy, Google is enforcing strict restrictions on using sensitive data, such as race, health, and other personal attributes, for targeting purposes. This policy update is aimed at minimizing privacy violations and safeguarding user trust. Advertisers will need to adjust their campaigns to comply with this new rule, ensuring that their targeting practices adhere to Google’s updated customer targeting policies.
Enhanced Ad Quality and User Experience:
Google is focused on improving the overall user experience by ensuring that ads remain informative and not intrusive. Ads that could be seen as misleading or abusive will be restricted. This change ensures that advertisers focus on delivering ads that are helpful, relevant, and aligned with user interests, thus preventing negative experiences. Google’s emphasis on ad quality is a step forward in creating a positive environment for both users and advertisers.
Impact on Advertisers
These updates to the Google Customer Match Policy will have a significant impact on advertisers, particularly those who rely heavily on data-driven targeting strategies. Here are a few ways advertisers will be affected:
Data Management:
Advertisers will need to audit their data collection methods to ensure that they are in compliance with the explicit consent requirements. Regular data updates will also be necessary to meet the 540-day cap, which could require more frequent engagement with customer lists.
Campaign Optimization:
Advertisers must adapt their campaigns to align with Google’s privacy-first approach. This includes focusing on creating positive user experiences and avoiding intrusive or misleading ads. By optimizing campaigns to meet Google’s updated advertising standards, advertisers can ensure that their ads remain compliant and continue to perform well.
Compliance Monitoring:
With the introduction of these new rules, it’s essential for advertisers to stay up to date with Google Ads updates and monitor any future changes to avoid potential penalties. Maintaining compliance will be crucial for the long-term success of any Google Ads campaign.
How Digilogy Can Help You Stay Ahead
As these changes come into effect, it’s more important than ever for advertisers to prioritize customer data privacy, transparency, and consent in their campaigns. Digilogy, a leading digital marketing services provider, can help you navigate these updates and ensure that your advertising strategies comply with the new Google Customer Match Policy. Our team specializes in creating customized, data-driven campaigns that align with the latest Google Ads updates while prioritizing user experience and compliance.
Contact Digilogy today to ensure your advertising strategies stay ahead of the curve and continue driving success in the ever-evolving digital landscape.



