Personalization
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Top 5 News
AI-Powered Journey Mapping Improves Customer Experiences in Real Time
AI-powered journey mapping improves customer experiences by replacing static journey diagrams with real-time, predictive, data-driven systems that enhance personalization and…
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Top 5 News
E-commerce Shopping Behavior in India Shifts: Personalization and Convenience Rule 2025
In 2025, Indian e-commerce consumers prioritize personalization, speed, and privacy. Businesses must adapt to these shifts to succeed in an…
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Top 5 News
ICICI Prudential Introduces AI-Driven Customer Engagement Tool
ICICI Prudential has launched an AI-driven customer engagement tool that transforms how financial brands connect with clients through personalized, data-powered…
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Facebook
Facebook Rolls Out News Feed Customization
Facebook’s latest update allows users to personalize their News Feed, enhancing their social media experience by controlling the content they…
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