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WhatsApp Launches ‘Business Profile Badges’ for Verified Companies
WhatsApp replaces the green tick with a blue Business Profile Badge for verified companies—boosting trust and discoverability in 2025
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WhatsApp Expands ‘AI-Based Group Analytics’ for Better Engagement
WhatsApp’s 2025 update introduces AI-based group analytics, message summaries, and Meta AI replies—boosting group engagement and business insights.
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WhatsApp Tests ‘AI-Powered Smart Replies’ for Business Accounts
WhatsApp tests AI-powered smart replies for businesses to automate customer support and enhance real-time engagement via its Business API.
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WhatsApp Expands ‘AI-Powered Customer Support
WhatsApp’s AI-powered support helps small businesses offer 24/7 customer service through smart automation and chatbots.
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WhatsApp Business Adds AI Chat Summaries
WhatsApp Business now features AI-generated chat summaries, allowing companies to review customer interactions faster and provide more effective responses.
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HubSpot Integrates WhatsApp for Business Communications
HubSpot WhatsApp Integration for Business is transforming how brands connect with their audience by merging WhatsApp’s popular messaging platform with…
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WhatsApp Business Introduces Catalog Collections
WhatsApp Business rolls out Catalog Collections, letting businesses group products by category for a more seamless customer experience.
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WhatsApp Launches Business Directory
WhatsApp's new Business Directory feature allows users to easily discover and connect with local businesses directly within the app, streamlining…
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WhatsApp Adds Business Analytics
WhatsApp now offers business analytics tools to help businesses track performance and improve operations.
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